Shipping and Returns

Shipping

Orders over $75 ship free via Priority Mail. All other orders are shipped First Class mail at a fixed rate of $4.95. Shipping upgrades are available at checkout. 

First Class Mail delivery usually takes 2-5 days and Priority Mail delivery usually takes 1-3 days depending on your distance from Green Cove Springs Florida.

We are able to ship orders out within one business day in most cases. If we expect a delay in shipping there will be a banner at the top of the page with details.    

We won't sell you an item that we don't have in stock. If you can add it to the cart it's in stock and it's yours. For out of stock items you can request to be notified when the item is back in stock.

U.S. sales only.

Returns

Items may be returned within 30 days of date of purchase for a full refund.  Items must be in new, unused condition to be eligible for a refund.  Please contact us prior to sending anything back for any reason. 

Toolcraft products are the exception. Toolcraft products are backed by the Toolcraft Lifetime Warranty. Please contact us regarding any warranty issues.

Return shipping costs are your responsibility unless the item sent was incorrect or defective, in which case we will pay for return shipping. 

We take great care in packaging our items for shipment but understand that damage can occur in transit.  If your item was damaged in shipment, please contact us and we will work with you to determine the best way to take care of it.

We take customer service seriously and strive to exceed your expectations.  If you are not happy, we are not happy.  If you encounter a problem or issue, please give us a chance to make it right.  Thank you! 

 

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